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 We have updated our shipping and returns policy 



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01/26/2018 - 12/31/2018

Diversified Products

Shipping & Return Policy

  1. Orders will be shipped within 48 business hours of Flatt’s receiving the order in most cases.
  2. Packages will be shipped by the most economical method available at the time.
  3. Shipping fees may apply on ALL orders.
  4. Any shipping/freight amounts given in advance are subject to change.
  5. For items that are over 150lb we will require special shipping charges and instructions, you will need to provide a number where you can be contacted to review the charges and instructions.
  6. Next day or two day shipping is available if paid for in advance.
  7. Flatt’s is not responsible for any lost, stolen or damaged packages
  8. Free returns within 30 days of purchase. (technology, food and toners my not be refundable)
  9. Returns will be credited when Flatt’s receives the returned merchandise.
  10. All credits will be applied to the account or Credit Card.  NO CASH REFUNDS
  11. Return shipping fees are the responsibility of the customer unless other arrangements have been made prior to the packages being returned.
  12. A 10% restocking fee maybe applied by Flatt’s if needed.

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