Call Us Now: Schools and Business  800-792-3281 /  Printing and Local Customers  254-562-3843
     

 

 
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Pink Ribbon 2017
10/02/2017 - 10/31/2017

FAQ

 

Frequently Asked Questions
Customer Service 1-800-792-3281
Q: How do I set up an account?
A:
 By contacting Flatt Stationers at 800-792-3281 or by filling out the online form.
Q: What forms of payment does Flatt Stationers accept?
A:
 Currently, only customers with in-house credit accounts can place orders online. Contact us for more information about setting up a credit account.
Q: I need custom pricing for a school bid. Who should I contact?
A:
 Email janet@flattstationers.comor call 800-792-3281.
Q: I have an account but need more instructions on how to place orders online.
A:
 Call our office at 800-792-3281 or click here  to download our online ordering manual.
Q: Is the price that’s online the price I pay? Is it discounted?
A:
 Yes, the price that’s online is the price you pay. As a valued customer with an in-house credit account, all prices on the website have already been discounted for your convenience.
Q: How do I return an item?
A:
 Call 800-792-3281 and we will arrange for a pickup of the item being returned.
Q: Can I get better pricing on large quantity orders?                                                                                                                                       A: Yes, contact Janet at 800-792-3281 or janet@flattstationers.com
Q: What are your shippng fees, delivery fees or freight charges?                                                                                                               A: We only charge a small $3-5 fuel surcharge, there no other fees for delivery.

 

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